Net Promoter Score (NPS)

Net Promoter Score (NPS) is often touted as the one number you need to grow your business.

At AMG Research, we have the expertise to help you determine your NPS and develop strategies that will help your company grow.

NPS is a metric that holds your company and employees accountable for how you treat customers by measuring the percent of customers that would highly recommend your company (“Promoters”) minus the number of customers who would not recommend you (“Detractors”).

Using NPS data to develop actions plans on how to increase customer loyalty results in improved profitable growth.

Why choose AMG Research?

We help companies uncover the data and customer perceptions necessary to win in today’s global arena. We use a number of methodologies, modeling tools, and analytical techniques depending on the project requirements to help your company grow.